Senior Editing reserves the right to limit quantities, refuse service, cancel orders, grant or deny refunds in their sole discretion. Purchase prices may be based on the information provided by the Customer to Senior Editing, including the word count of the documents you are submitting for service.  All prices quoted are in US dollars unless otherwise stated. Customer represent and warrant that such information is accurate, and agree to pay any additional charges arising from any inaccuracy in such information immediately upon notification thereof.

The Customer further agrees that Senior Editing is not liable for the fraudulent use of any credit card or other payment method that may be used to purchase its services.

Once an order is received by Senior Editing, the Customer confirms that work is to commence. If the Customer wishes to cancel the services ordered, please contact Senior Editing within fourteen (14) days of service delivery. Senior Editing guarantees that it shall solve the problem to the Customer’s satisfaction or either provide credit for additional service to the Customer or refund the fee paid for the service in question, based upon the Customer’s preference. 

A refund is possible under the following conditions:

• If due to our system error, you have been charged more than the price we usually charge, we shall refund the excess amount.
• If due to our system error or technical snag at our payment gateway end, you pay twice or more for the same service, we will refund the excess amount.
• If we have not met the delivery date of your project, we will refund the amount pro rata to the work done and submitted to you. However, refund in this case will be subject to review and approval by our management and is not confirmed.

Senior Editing will not refund any payments once your edited document is available for download even if services are cancelled. Any refunds from Senior Editing will be reduced by the amount of any transfer, processing and bank charges incurred by Senior Editing in connection with a refund.

In the event that a Customer requests and receives a refund, all documents generated via the process will be the sole property of Senior Editing and the Customer will not be permitted to use them in the form in which they were provided by Senior Editing.