FAQs


 

You can place an order by completing the online order form and uploading your file(s) via the "Upload Paper" button. If you experience difficulties completing the form, Please send a message to enquiry@seniorediting.com. A team member will contact you as soon as possible.

Senior Editing ensure 100% safety of your document. Once we receive your documents, they are shared only with our editors who have all signed binding agreements that any information contained within your manuscript will not be divulged in any way. We employ the best tools available and our systems are monitored and audited to keep your data safe during every stage of its journey.

We edit all types of scientific documents, including manuscripts, grant proposals, reviewer responses, letters, reports, slideshows and dissertations in all scientific disciplines.

Your papers will be edited by subject matter experts (native English language speakers) who is familiar with your subject. All our editors have relevant experience of editing and formatting journal papers and manuscripts.

Yes, we do format documents for journal submission. You can request formatting using the online submission form and insert the URL of the journal you are submitting your article to so that our editors can make sure that your submission meets all the journal's formatting requirements.

We can format your manuscript according to a different jounal’s specifications. However, this will be treated as a different job.

We accept all Microsoft Word formats. Your edited manuscript would be available for download in Word format with the track-changes feature, which helps you to accept and reject the changes made by the editor very easily and saves your valuable time. If you have created your manuscript using another format and would like to know if we can edit your manuscript using that format, please contact us.

No, our pricing for Pre-Submission Peer Review is flat and hence will not increase with an increase in word count.

We use plagiarism detection software (iThenticate) to compare the contents of your manuscript with over 38 million scholarly articles, books, and conference proceedings.

Unfortunately we cannot guarantee that your manuscript will be published after we edit it, since publishing a paper is the subjective decision that is completely in the hands of the editorial board of a journal. However, we will re-edit your document for free If your paper is rejected due to poor English after it has been through our editing service.

If you are not happy with your edited manuscript, we will continue to work with you until you are completely satisfied with the outcome.

Payment can be made online using credit card (we accept all major credit cards). Payments are taken primarily through Stripe, which accepts all major debit/credit cards and does not require registration. Our third party payment providers are reliable, safe and secure.

Yes, we do offer discounts on orders of large volume.

Please send us a screen shot of the error message you received to enquiry@seniorediting.com and we will get back to you as soon as possible.

You can contact customer support via the contact us page or write to us @ enquiry@seniorediting.com

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